Though the telecom market is still attractive, it is becoming increasingly saturated, driving customer acquisition costs sky-high while lowering switching costs. With the entry of new global telecom players, customer acquisition and retention costs are spiraling upwards, squeezing out the margins.
To remain competitive, you need customer contact services that utilize analytics to analyze customer data across disparate sources and provide actionable insight. HITCH Technologies leverages advanced analytics to help you better understand customer behavior and launch targeted marketing campaigns for improved customer acquisition and retention and enhanced profitability.
HITCH delivers business process outsourcing services for Customer Relationship Management (CRM) and Procurement & Supply Chain Management for telecommunications companies.


Retail :

The retail sector is witnessing unprecedented growth fuelled by a boom in consumer spending due to higher disposable incomes, rising middle class aspirations and the influence of globalization. This growth is also manifested through the rise in electronic retailing with the proliferation of broadband internet connections and mobile telephony.                                                                                                                                                        Read More


Insurance :

HITCH procurement outsourcing services for insurance companies helps you build a responsive, integrated supply chain that supports collaboration with suppliers, partners and customers to unlock savings opportunities and foster relationships across the supply chain.                                                                                  Read More

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